Activity: 01.01 - Initiate Event Management Process
The objective of this activity is to identify the list of technology configuration items under scope of Event Management and the thresholds at which events must be triggered. Once done, appropriate Event Management tools (both monitoring and correlation) should be identified and procedures for Event Management must be established.
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 01.01 - Initiate Event Management Process Event Analyst Understand Event Management Requirements Event Analyst Event Manager Understand Event Management Requirements Review And Tailor Event Management Procedures Select Tools For Event Management Event Manager Event Management Requirements Understand Event Management Requirements Event Management Requirements Understand Event Management Requirements Event Management Procedures Monitoring Baseline Service Delivery Measurements Review And Tailor Event Management Procedures Event Management Tools Select Tools For Event Management
Work Breakdown